8/27/2023 0 Comments Steve will do it walmart![]() ![]() Yet this shift was an undeniable consumer benefit. For years, the retail sector had been losing its way with customer service. “We are within ten miles of most Americans,” says Cornell, who saw same-day delivery demand nearly triple and curb- side pickup service soar 700%. In the wake of the Covid-19 outbreak, they became great. By hard-wiring digital shopping into their locations, Target, Walmart, Best Buy, Home Depot and Lowe’s transformed their stores, long viewed as expensive and fast-aging liabilities, into hyperlocal distribution hubs that are now powering in-person and digital shopping alike. While no one foresaw the coronavirus, these sudden winners had already been girding for the industry pandemic known as Amazon by embracing the one resource the digital giant lacked-their thousands of physical stores. Even at mighty Walmart, where getting revenue to go up significantly is akin to turning an aircraft carrier, online sales doubled and drove a 6% year-over-year increase, to $140 billion. Home Depot also grew about 25%, to $38 billion, as its online sales doubled. In the second quarter, Target sales jumped by nearly 25% year-over- year, to $23 billion, as online sales tripled, adding 10 million new customers. ![]() No one took greater advantage than big-box retailers. “You can place an order, drive into over 1,500 parking lots and our team member will walk out and put it in your trunk, contact-free.” Jamel toppin for forbes Target CEO Brian Cornell at a new curbside pickup station in Sarasota, Florida. ![]()
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